Phoenix Storks
FAQ - Phoenix Storks

Please view the questions and answers below. If you have a question that is not answered below, please feel free to contact us.

We are located in Phoenix, Arizona and service most of the Phoenix-Metro area. We deliver to locations in Ahwatukee, Avondale, Chandler, Gilbert, Glendale, Guadalupe, Laveen, Litchfield, Mesa, Peoria, Paradise Valley, Phoenix, Scottsdale, Surprise, Sun City, Tempe, Tolleson and Verrado. Please see our Delivery Area page for a zone-map and pricing. If you don't live in our delivery area, please give us a call and we will see what we can do.
We deliver 7 days a week and you can call any day during the hours of 9am to 9pm. FOR BIRTH ANNOUNCEMENT RENTALS We like to deliver the rental before mother and baby arrive from the hospital for a surprise. FOR ANY OCCASION YARD CARD RENTALS We setup the display in the early A.M. and pickup after 6:00 P.M. the same day. Please keep in mind in our office is in our home and we will return all calls we receive but sometimes are busy playing with our children.
We usually deliver BIRTH ANNOUNCEMENT DISPLAYS between 6:00 pm and 9:00 pm the night BEFORE mom & baby come home from the hospital. We will pick up the display in the evening of the last day of the rental period. FOR ANY OCCASION YARD CARD RENTALS We setup the display in the early A.M. and pickup after 6:00 P.M. the same day.
BIRTH ANNOUNCEMENT DISPLAYS: Stork and Baby Signs are hand painted, specially treated sign-board. The keepsake are made from another material and are professionally created using vinyl letters. These signs have metal stakes that are placed into the ground approx. 8 inches.
FOR ANY OCCASION YARD CARD RENTALS: The main yard sign is a folding weighted plastic sign that does not impact the yard area. The individual critters are inserted into the ground with small stakes.
All our BIRTH ANNOUNCEMENT signs, with the exception of the "Basketball Boy" are slightly over 6 feet tall and 4 feet wide. The "Basketball Boy" is closer to 5 feet tall and 4 feet wide. The ANY OCCASION LAWN DISPLAYS comes with a 4 foot tall personalized message board and the individual critters vary between 1 foot and 2 feet tall.
Yes. All our signs can be reserved with a spotlight for nighttime viewing. An extension cord can also be provided if necessary. No additional charge for either light or extension cord, just let us know when you reserve your sign that you would like a spotlight kit. PLEASE NOTE: Due to liability/insurance, we cannot plug in the spotlight. It will be staked into the ground and the extension cord (if necessary) will be left near the front door. Also, as the spotlights are complimentary, we will not be able to replace a light bulb in the event the light bulb burns out during the rental period.
Please do not attempt to move the sign. If you would like it moved to a different location in your yard, please call and we will be happy to assist you. A delivery fee may apply for each time that we have to come out and move the sign. If you have special instructions on where to place the display please notify us when you are making the reservation.
FOR BIRTH ANNOUNCEMENT RENTALS: If you must trim your yard during your rental period, please be careful around the sign. If at all possible, please let the trimming around the sign go until it has been removed. We do understand that this is not always feasible, especially for rentals longer than one week, but we do sincerely appreciate you taking precautions to protect our sign. Watering is fine, our signs are sealed to protect them from water damage.
FOR ALL OCCASION LAWN DISPLAYS: Watering is fine, please do not try to mow around the display, or take it down for mowing. If you wish to have the display removed before the rental time is up, please call us and we will be happy to come and remove it for you.
Our signs have been successfully tested in wind and rain and have proven very durable. If however, you notice any damage as a result of severe weather, please notify us immediately.
Our signs are not designed to withstand climbing by children. Please, for your child(ren)'s safety, do not allow them to play on or near the sign.
If any vandalism or theft occurs, please contact us immediately.
When your BIRTH ANNOUNCEMENT sign is removed, the personalized keepsake will be left hanging on your door in a plastic bag. We do not ring the doorbell or knock in case mom and baby are resting. If you would like the keepsake left in a different location please inform us when you place your order. No keepsake is included with an ANY OCCASION LAWN DISPLAY.
BIRTH ANNOUNCEMENT SIGNS Storks and Babies may be rented for one, four or seven days. ANY OCCASION LAWN DISPLAYS are only available for one day.
We ask that you do not remove our signs or light kits. If we give you an extra day rental then that is complimentary. However, we do ask that the signs are available at all times on the lawn as we placed them originally for convenient pick-up times for our company.
We ask that you do not remove our signs or light kits. If we give you an extra day rental then that is complimentary. However, we do ask that the signs are available at all times on the lawn as we placed them originally for convenient pick-up times for our company.
BIRTH ANNOUNCEMENT SIGNS Rental prices include delivery, setup and take-down, optional spotlight and also include a complimentary card for the recipient from the gift giver ANY OCCASION / BIRTHDAY YARD DISPLAY Rental prices include delivery and setup of the Personalized message board and up to 20 small lawn signs, at night while the victim sleeps, and take-down of the display after 6:00 the same day.
At this time, we cannot accept reservations for BIRTH ANNOUNCEMENT SIGNS, please call us as soon as possible after the birth to see if a sign is available. We can have it setup and delivered any where from 24 to 48 hours if sign is available. For ANY OCCASION LAWN DISPLAYS we can reserve a display on a first come first served basis. For last minute orders, we can usually deliver any where from 24 to 48 hours if the display is available.
We accept Cash, Money Orders and Visa, Mastercard, American Express and DIscover as well as payments thru Paypal. We Do Require Payment by Day of Delivery. We will be glad to pick up a payment upon delivery to your home.
All lawn rentals must be paid in advance with Cash, Personal Check, Money Order, PayPal or Credit Card. You will receive a full refund if the following applies: You cancel your lawn rental at least 24 hours in advance. Extreme weather conditions prevent us from setting up your display.

You will NOT receive a refund if the following applies:
• The homeowner stops us from setting up the display.
• The homeowner calls us and asks us to remove the display.
• You give us less than 24 hours notice to cancel your order.
• You have given us the wrong address or date.
• We cannot set up the display because of a gated community/security guard that will not allow us access.
• The homeowner has a dog loose on the property that will not let us on the property.
• A lack of grassy/gravel area to stake in the sign.
• Or any other reason we cannot set up the display that is beyond our control.

For those surprise displays please let someone in the household know that we will be on the property that day if at all possible. Note: You will be held liable for any sign damage or lawn display disappearance during the scheduled rental time.

 
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